R.A. Wylan & Co. Inc.,
Career Center

Customer Service Support Assistant

Location: Cleveland, OH
Job Type: Direct Hire
Salary: $30,000.00 - $40,000.00
Degree: Equivalent Experience;
Date: 5/24/2018
Job ID: 02580032
Job Description
Our manufacturing client is looking to fill the role of Customer Service Support Assistant.  

The chosen candidate will possess the following qualifications:

Responsibilities:
Answering incoming calls and directing to the appropriate person.
Assisting the spares department with processing orders/quotations for spare parts.
Mailing out daily invoices. Scanning, sorting mail incoming/outgoing. Depositing daily checks.
Filing, data entry, distributing faxes. Providing excellent Customer Service to our customers.
Assisting the Office Manager as needed and varies different tasks, as needed.

Requirements:
Minimum 4 years’ experience in a customer service role/office environment.
Must be able to type 40 words per minute accurately.
Ability to effectively communicate, problem solve, and multi-task.
Ability to work in a fast paced environment.
Must be able to work with all levels of employees.
Excellent interpersonal written and verbal communication and organizational skills.
Highly motivated, goal oriented.
Ability to function successfully with minimal supervision.
Proficiency in all Microsoft Office products.
Must speak clear fluent English. Spanish language ability is an advantage (both verbal and written)